OutageID |
SiteID |
Failure Type |
Start Date |
End Date |
Description |
Resolution Description |
760 |
nvc |
Communication - Cellular |
2021-02-03 15:00:00 |
2021-04-25 00:00:00 |
Unable to connect to cellular modem |
Connection restored for unknown reason |
743 |
nvc |
Communication - Cellular |
2020-10-24 13:00:00 |
2021-01-05 22:00:00 |
Unable to connect to cellular modem |
Connection reestablished for unknown reason |
720 |
nvc |
Communication - Cellular |
2020-05-28 11:00:00 |
2020-06-21 05:00:00 |
Unable to connect to cellular modem |
Connection reestablished for unknown reason |
702 |
nvc |
Communication - Phone |
2020-03-11 07:58:00 |
2020-03-13 16:58:00 |
Can't connect to cellular modem; suspected serial-server crash |
Reset of unknown origin |
695 |
nvc |
Communication - Cellular |
2020-02-18 10:58:00 |
2020-03-06 19:28:00 |
Can't connect to cellular modem; suspected serial-server crash requiring on-site firmware upgrade |
Datalogger OS updated and cellular modem firmware rolled back to version v.2.008 |
621 |
nvc |
Hardware - Instrument |
2018-12-18 14:00:00 |
2019-02-13 00:00:00 |
Datalogger battery is failing. Intermittent communications. |
Battery and solar panel replaced. |
580 |
nvc |
Communication - Cellular |
2018-02-06 03:00:00 |
2018-02-07 18:00:00 |
Modem unreachable. |
Communications resumed without intervention. |
571 |
nvc |
Communication - Cellular |
2017-12-02 11:00:00 |
2018-01-08 23:30:00 |
Intermittent connection issues with datalogger. |
Connectivity now stable; unknown resolution. |
431 |
nvc |
Hardware - Instrument |
2014-12-10 23:44:00 |
2015-01-03 00:00:00 |
Battery voltage dropped to nonstaining levels most likely due cloud covering solar cells ability to charge. |
Battery replaced. |
277 |
nvc |
Communication - Cellular |
2012-12-02 23:00:00 |
2012-12-07 00:00:00 |
Modem unresponsive. Could be a power failure, modem issue, phone line issue, or comms computer issue. |
Replaced battery |
239 |
nvc |
Communication - Cellular |
2012-06-23 02:00:00 |
2012-06-29 20:00:00 |
Unable to connect to cellular modem. Power or modem problem. |
Power cycled modem restored connection. Investigating the cause in log files. |
217 |
nvc |
Communication - Cellular |
2012-04-29 14:00:00 |
2012-05-10 00:00:00 |
Intermittent connection with cellular ISP due to low signal strength. Try to realign directional antennae on next site visit. |
Directional antennae realigned. Signal improved. |